Starlink order was handled professionally from initial enquiry to installation. From erecting aerial on the roof to inside connection of router, all was handled efficiently.
Recent install and set up of a pre purchased starlink. Excellent honest straightforward experience in booking appropriate work with additional information on any extra bits i needed to get prior to fitting. Engineers turned up when they said they would with a very friendly, professional and knowledgeable approach. Fitting the gear was straightforward with help in setting up and great advice on any wifi cold spots or problems. A very customer focused company who gave a painless trusted service from start to finish.
Great service from a company that operates professionally and swiftly. Bradley was a very helpful point of contact, he was informative and knew his stuff, and helped us align with the correct package and what was best suited for our business needs.
Fair pricing and overall a great company to deal with. Would recommend.
Amazing service and very helpful sorting out our government grant and the Starlink install. I would say Brad has gone over and above his job helping us. The engineer that fitted Starlink was very efficient and cleaned up after himself. He made sure it was all set up and working before he left. I would highly recommend using Dyfed Telecom for Starlink. We are over the moon at their service.
Our existing broadband provider decided to cancel every customers service in our expansive rural area. Contacted Dyfed Telecom who responded promptly, and followed up with a site visit. Detailed quotation provided. Installation of new equipment was excellent with the engineer being a clean (shoes off when working inside house), competent and very professional chap. Good service from the office when contacted, overall a pleasant experience.
Friendly and highly professional throughout. Big thanks to Joe, who steered me though the process from start to finish, and Rhys who did an incredibly professional install. I can't stress enough how highly professional, knowledgeable and friendly Dyfed Telecom have been. From the first visit with Joe, he explained everything in detail and took care of me at every step, nothing was too much of a problem and he was on hand to help wherever needed. I was very impressed with how Rhys at install explored the different options (we have 2 buildings hence needed bridge aerials) resulting in an optimal integration, taking care to route cables etc out of sight as much as possible. We are now getting a very stable, high speed service. Diolch o galon eto i Joe a Rhys. 👊👍
Thanks guys, your install of a proper 4G EE antennae router high up behind my house has transformed our Internet. We are getting around 20 times the upload and 8 times the download speed a much better ping and much more stable connection. Downloads speed now peaks at around 250Mbs and uploads around 36Mbs. Friendly, helpful and efficient staff, done under a grant. Perfect, many thanks.
After years of poor connection we decided to try Dyfed Telecom as our Internet provider. We are very pleased that we did. A big thanks to Dan and Paul there work we're faultless. Highly recommend!
Dyfed Telecom recently helped my parents with upgrading their internet connection after years of them struggling with another company with very slow connection and poor customer service. Dyfed Telecom sent out a representative, Emma, within just a couple of days of enquiring to run tests, advise clearly on the best solution and start getting them set up with a new connection. She has been an absolute superstar through the whole process - super friendly, knowledgeable, extremely communicative and went above and beyond at every stage to keep them posted even over weekends. The connection now installed is literally 100s of times faster than what my parents had previously, and I'm really grateful to Dyfed Telecom for taking such good care over it. Truly an exceptional company helping those in rural areas and in Emma they have an exceptional employee - thank you!
We had a declining service from our internet provider so decided to change to Dyfed Telecom. So pleased we did. Emma came out to do a site test and from there arranged everything. It is now installed and the 4g speed is amazing. She was on the end of the phone through the whole process and could not have been more helpful. Excellent service from start to finish.
I want to thank Louie and the staff from Dyfed Telecom for fitting my Starlink in the most professional and competent manner. I also want to thank Dan who came to my house for several hours to fix the Wifi. Everyone was most polite and professional and nothing was too much trouble. Great outfit and I can thoroughly recommend them.
I recently had starlink installed and I couldn't be happier with the service I received. From start to finish, the entire process was smooth and professional.
Paul was incredibly helpful and friendly. He took the time to explain all the details about the service and answered all my questions.
Really pleased with our service! Dyfed Telecom came out really quickly and installed the kit in record time (within 10 days of initial enquiry) after we’d been waiting for 3 years for SWS/Voneus to connect fibre and BT only managing to provide
High quality, responsive, personal service. Dyfed Telecom installed the Starlink system and organised the porting of our BT land line phone number over to Dyfed Telecom at our office in semi-rural North Wales. It was a seemless service from initial inquiry, to location survey and installation. They responded with great speed and efficiency. The service they provide feels very personal and local, which is refreshing, and they care greatly about the quailty of the service they're providing their customers. We felt well cared for throughout the whole process and know they will help us should we have any issues in the future. We would highly recommend them.
As a business running on extremely poor internet speed, One call to Dyfed telecom and the poor speed were history. Super easy to set up with them, And talked us through grant in which we were entitled too. Thank you for your help guys! Highly recommended! We are extremely Happy with everything 🙂
An Excellent all round experience with Dyfed Telecom. After moving from the Midlands, we were facing very low speeds. Then after a local recommendation, Dan was round within a few hours getting us speeds of 200mb plus. He was very professional, friendly and accommodating and we had an installation date within a week. Installation day came and Christoff turned up, got started. He got speeds of 250mb on a test and within a few hours the whole set up was complete. He was helpful and explained everything he was doing and reasons why.
Overall and amazing company to deal with. Both Dan and Christoff are a credit to Dyfed Telecom and we will be referring as many people as possible.
Dyfed Telecom installed a mobile Broadband facility under the Broadband Cymru scheme some six months ago. Very pleased with the coverage that has been faultless. Highly recommended for a rural property.
The most professional company we have encountered. From Wade's excellent initial contact and advice to the expertise of Rhys, Dan , Stefan and the installation team. This company has far exceeded all expectations and from receiving 4 mbs via our previous provider our lives have been greatly improved by now benefiting from over 180 mbs making things so much easier. Such a pleasure to deal with this friendly, helpful company. Aftercare is superb too can't recommend highly enough.
First class service from Dyfed Telecom, they put BT to shame. Very friendly, attentive and professional company, nothing was too much trouble. Paul was very helpful from the start of the process, and the attending engineer, Elliot, dealt very efficiently with a somewhat challenging job. A pleasure to do business with.
Dyfed Telecom was established with customer service at heart.
A personal service, transparency & aftercare are our core values.
At Dyfed Telecom, we help homes, farms and businesses across Wales stay connected with reliable, future-ready telecom solutions. As the No. 1 independent supplier for Broadband, Mobile & Business Communications in Wales, we combine expert advice with local support to deliver connectivity that works for real people and real businesses.
From rural broadband in Wales to high-performance business broadband, mobile solutions, telephony, and fully managed business communications, our focus is simple , delivering dependable service with customer care at the centre of everything we do.
Whether you’re looking for fast internet, affordable broadband, scalable business communications, or dedicated connectivity for multiple locations, Dyfed Telecom provides solutions designed around your needs, backed by personal support before, during and after installation.
Broadband
Broadband solutions that
keep Wales connected
From busy towns and growing businesses to farms and rural communities, Dyfed Telecom delivers reliable broadband solutions designed around speed, performance and long-term value.
We provide broadband services for homes, farms and businesses across Wales, including connectivity for hard-to-reach and rural locations. Whether you need everyday home broadband, high-performance Business Broadband, full fibre connectivity or dedicated Leased Line solutions with guaranteed performance, we’ll help you stay connected.
Our broadband solutions are built to support the way people work and live today, powering remote working, streaming, cloud services and business growth with dependable, future-ready connectivity.
So if you are searching for Rural Broadband, fast internet , affordable broadband or resilient business connectivity, our team will help you find the right solution with expert advice and ongoing support.
Flexible mobile solutions
thatkeep Wales connected
Whether you’re staying connected at home, on the move or running a business, Dyfed Telecom provides mobile solutions designed around flexibility, reliability and value.
We support both consumers and businesses with mobile services that fit the way you live and work — offering flexible plans, dependable coverage and simple, straightforward support. From individual users and families to growing teams and complete business fleets, we help keep people connected across Wales and beyond.
Our mobile solutions are built to make communication easier, combining mobile, connectivity, IT and telecom expertise to deliver services that work seamlessly alongside your broadband and business communications.
Whether you’re looking for a better mobile package, business mobiles for your team or a trusted local provider that puts customer service first, we’ll help you find the right solution.
Dyfed Telecom provides complete Business Communications solutions including business phone systems, cloud telephony, SIP, unified communications and dedicated connectivity solutions.
Communication is more than making calls, it’s about keeping your business connected. From hosted phone platforms to enterprise-grade telephony, leased lines, and integrated communications systems, we help businesses create efficient, scalable environments that support growth.
Whether you’re upgrading existing systems or planning for the future, our team will design a communications solution that works around your business.
Thanks to Dyfed Telecom – transformed our broadband. Owain’s son can do his college work no problem now with no disruption. Getting on the British Cattle Movement Society (BCMS) etc with the farm is a lot easier now. Thanks again.
Elwyn Williams
Pandy Tudur, Abergele
Dyfed Telecom – Great reliable service – No mess no fuss – highly recommended – one happy family.
Gareth Richards
Buttington, Welshpool
They decided to move over to Dyfed Telecom on the advice of our friends. The speed of wifi was so slow that there was nothing for the children to attend online lessons or for me to work from home as well. Therefore; Dyfed Telecom came out to our rescue; running tests with a speed objective of 20-35mbs. They came out to install the equipment soon and the service we have received is excellent. The company provides an excellent customer service and responds promptly and very effectively. The inquiry process to install the equipment is easy and of a high standard by a professional company specializing in their field.
Meinir Davies
Llanfynnydd
Impeccable service. I can only commend Dyfed Telecom on their service. From the outset they were helpful and knowledgeable, Beth at the office was outstanding and went above and beyond to help us with the grant forms through to the lad that came to install our internet, he worked tidily and did a fantastic job of siting the dish and getting us the best speeds possible. We have had no issues and have recommended Dyfed Telecom to several of our neighbours.
Jessica Evans
Llangollen
We were looking for a replacement broadband company as our previous one was appaling. Within hours of contacting Dyfed Telecom they had surveyed our property to see if we could have installation. They then sorted out our grant and installation and within days we had speeds of up to 80mb, with a fantastic customer service. I would have no hesitation in recommending them and have done so on numerous occasions in the last 18 months.
Stella Thomas
SA66
We’ve nearly had our Broadband from Dyfed Telecom for nearly 12 months. After having numerous problems with our other providers, we were getting beyond frustrated with our broadband so very slow. We were on a good day having between 2Mbps and 3 Mbps and as soon as evening came it was persistently dropping or even going off. It had to be sorted and my son seen on FB a company who boasted fast broadband. Being in lockdown it was important for us to have reliable Internet due to school work, with my daughter in year 11 doing her gscs. I got in touch and arranged for someone to do a test here. To even hear the engineer who came out saying that with the equipment that Dyfed Telecom had he was picking high speeds up, made us happy and kids were extremely happy. We got the figures and paperwork sorted. Then it was a matter of having the engineers to come out to sort out installing their equipment on side of our property. They were efficient and very clean and tidy. The lads didnt take long and after setting up the wireless box and cables we were good to go. Speeds are brilliant. We rarely go under 33Mbps download with about 15 Mbps upload. How fantastic is that. No more arguing and no more switching items off to boost the broadband. Highly recommend them. Supportive and courteous service always, whether its online or phone contact. Best thing we ever did. Thank you Dyfed Telecom for bringing our household up to speed and putting smiles on our faces.
DISCLAIMER: Dyfed Telecommunication Ltd is a professional company offering broadband & installation services, and are in no way affiliated with or acting on behalf of Starlink(™).