We’ve nearly had our Broadband from Dyfed Telecom for nearly 12 months. After having numerous problems with our other providers, we were getting beyond frustrated with our broadband so very slow. We were on a good day having between 2Mbps and 3 Mbps and as soon as evening came it was persistently dropping or even going off. It had to be sorted and my son seen on FB a company who boasted fast broadband. Being in lockdown it was important for us to have reliable Internet due to school work, with my daughter in year 11 doing her gscs. I got in touch and arranged for someone to do a test here. To even hear the engineer who came out saying that with the equipment that Dyfed Telecom had he was picking high speeds up, made us happy and kids were extremely happy. We got the figures and paperwork sorted. Then it was a matter of having the engineers to come out to sort out installing their equipment on side of our property. They were efficient and very clean and tidy. The lads didnt take long and after setting up the wireless box and cables we were good to go. Speeds are brilliant. We rarely go under 33Mbps download with about 15 Mbps upload. How fantastic is that. No more arguing and no more switching items off to boost the broadband. Highly recommend them. Supportive and courteous service always, whether its online or phone contact. Best thing we ever did. Thank you Dyfed Telecom for bringing our household up to speed and putting smiles on our faces.