Cloud-Based VoIP Systems For Every Business in Wales & West England

Patchy phone lines are things of the past. For ultimate connectivity, flexibility and clarity, our BT Cloud Voice packages are the ideal solution.

Get in touch with us to find out how your business can benefit from BT Cloud Voice.

Dyfed Telecom was established with customer service at heart.
A personal service, transparency & aftercare are our core values.

Utilising cutting edge hosted VoIP systems, Cloud Voice provides growing businesses with access to the features they need. From built in conferencing software to hunt groups, call transfers and automatic routing, our packages facilitate unmatched efficiency.

Whether you’re running an SME from rural Anglesey, or expanding your operations to the Pembrokeshire coast, BT Cloud Voice enables centralised communications, effortless team management and first-class connectivity.

Join the hundreds of small, medium & large businesses who use Dyfed Telecom for their cloud phones!

BT Cloud Voice, Hosted VoIP Packages & Contracts

Is BT Cloud Voice right for your business?

For growing businesses, the importance of reliable communications cannot be overstated. Cloud Voice enables constant connectivity across multiple devices, so team members can pick up landline calls from a desktop, laptop or smartphone.

Whether you’re in the office or at home, BT’s feature-rich VoIP systems are designed to meet the demands of growing businesses. Automatic updates and wireless maintenance ensure you’re always up to speed, without the hassle of costly repairs or on-site upgrades.

We understand that your business needs are constantly evolving; BT Cloud Voice offers the freedom to upgrade and expand features as and when required.

Choose the best Cloud VoIP system for your business

With a range of packages available, BT Cloud Voice is a modernised, cost-effective alternative to traditional phone lines. No maintenance fees, flexible upgrades and effortless management mean that you can save money, without sacrificing quality.

BT Cloud Voice

Cloud Voice is a feature-rich, cloud-based phone system with the flexibility to meet the demands of the modern, agile business.

Being cloud-based, it lets your people use all the features of your office system, whether they’re in the office or not. All they need is access to the internet. Maintenance and upgrades are automatic, without the need for any costly and disruptive on-site visits.

For the company looking for all the features of a full blown on-premises system, but without the costs, maintenance, and location headaches of hosting it yourself, BT Cloud Voice could be just the ticket.

BT fibre broadband, cloud phones & business mobiles supplied to 3 different restaurants owned by Wales & Lions rugby star, Richard Hibbard!

What are the benefits of BT Cloud Voice?

As a hosted VoIP, BT Cloud Voice provides businesses with all the advantages of an on-premises system, without the hassle.

Your business will be connected to the industry leading cloud-based phone system with access to 24/7 support and automatic upgrades. Whether your team members are at home, in the office, on their desktop, laptop or smartphone, they’ll have instant access to incoming calls, meetings and conferences.

In addition to quality and flexibility, BT Cloud Voice systems boast world-leading security systems, with round-the-clock, expert protection.

Get in touch with our team to discuss BT Cloud Voice packages and contracts.

For a list of our BT services call one of our representatives today on 01267 253134

01267 253134

Get a free quote

Come & see us at our lovely head office near Carmarthen, or our brand new North Wales office, near Colwyn Bay!

01267 253134

01492 588377

What our customers think

They decided to move over to Dyfed Telecom on the advice of our friends. The speed of wifi was so slow that there was nothing for the children to attend online lessons or for me to work from home as well. Therefore; Dyfed Telecom came out to our rescue; running tests with a speed objective of 20-35mbs. They came out to install the equipment soon and the service we have received is excellent. The company provides an excellent customer service and responds promptly and very effectively. The inquiry process to install the equipment is easy and of a high standard by a professional company specializing in their field.

Meinir Davies

Llanfynnydd

Dyfed Telecom – Great reliable service – No mess no fuss – highly recommended – one happy family.

Gareth Richards

Buttington, Welshpool

Thanks to Dyfed Telecom – transformed our broadband. Owain’s son can do his college work no problem now with no disruption. Getting on the British Cattle Movement Society (BCMS) etc with the farm is a lot easier now. Thanks again.

Elwyn Williams

Pandy Tudur, Abergele

Impeccable service. I can only commend Dyfed Telecom on their service. From the outset they were helpful and knowledgeable, Beth at the office was outstanding and went above and beyond to help us with the grant forms through to the lad that came to install our internet, he worked tidily and did a fantastic job of siting the dish and getting us the best speeds possible. We have had no issues and have recommended Dyfed Telecom to several of our neighbours.

Jessica Evans

Llangollen

We’ve nearly had our Broadband from Dyfed Telecom for nearly 12 months. After having numerous problems with our other providers, we were getting beyond frustrated with our broadband so very slow. We were on a good day having between 2Mbps and 3 Mbps and as soon as evening came it was persistently dropping or even going off. It had to be sorted and my son seen on FB a company who boasted fast broadband. Being in lockdown it was important for us to have reliable Internet due to school work, with my daughter in year 11 doing her gscs. I got in touch and arranged for someone to do a test here. To even hear the engineer who came out saying that with the equipment that Dyfed Telecom had he was picking high speeds up, made us happy and kids were extremely happy. We got the figures and paperwork sorted. Then it was a matter of having the engineers to come out to sort out installing their equipment on side of our property. They were efficient and very clean and tidy. The lads didnt take long and after setting up the wireless box and cables we were good to go. Speeds are brilliant. We rarely go under 33Mbps download with about 15 Mbps upload. How fantastic is that. No more arguing and no more switching items off to boost the broadband. Highly recommend them. Supportive and courteous service always, whether its online or phone contact. Best thing we ever did. Thank you Dyfed Telecom for bringing our household up to speed and putting smiles on our faces.

Gwennie Jones

SY20

We were looking for a replacement broadband company as our previous one was appaling. Within hours of contacting Dyfed Telecom they had surveyed our property to see if we could have installation. They then sorted out our grant and installation and within days we had speeds of up to 80mb, with a fantastic customer service. I would have no hesitation in recommending them and have done so on numerous occasions in the last 18 months.

Stella Thomas

SA66

BT Cloud Voice, Cloud VoIP FAQs

Unlike a regular wired telephone line, cloud VoIP technology allows businesses and individuals to make calls via a broadband internet connection. This erases the need for traditional copper line installations saving materials and money.

Setting up and using BT Cloud is as simple as choosing your features, connecting your systems and logging into your BT account. Don’t worry though, a fully trained engineer will be able to assist with setup and installation. Once you’re up and running, you’ll also have access to BTs 24/7 UK-based helpdesk.

Installation and set up charges will vary depending on contract length and package. To discuss these in further detail, don’t hesitate to get in touch with one of our BT representatives.

Whilst traditional phone lines utilise physical wiring and require regular maintenance, BT Cloud Voice technology is connected via broadband. Not only is this cost effective and incredibly secure, but it is entirely scalable, providing businesses with ultimate flexibility.

We have account managers & engineers that service the following locations:

WREXHAM – RHYL – BANGOR – HOLYHEAD – ABERSOCH – PWLLHELI – BALA – BLAENAU FFESTINIOG – LLANBERIS – SNOWDON – SNOWDONIA – MOCHDRE – ABERGELE – PRESTATYN – CONWY – LLANDUDNO – RHOS ON SEA – ST ASAPH – PORTMEIRION – DOLGELLAU – CAERNARFON – ABERGELE – LLANRWST – BARMOUTH – TYWYN – RUTHIN – DENBIGH – LLANGOLLEN – LLANFYLLIN – FLINT – DEESIDE – CONNAHS QUAY – MOLD – CARDIFF – SWANSEA – NEATH – NEWPORT – PORT TALBOT – BRIDGEND – CAERPHILLY – MERTHYR TYDFIL – ABERGAVENNY – MONMOUTH – BRECON – PONTYPRIDD – PONTYPOOL – CWMBRAN – CHEPSTOW – BARRY – TAFFS WELL – PORTH – TREORCHY – RHONDDA – GLYNNEATH – YSTRADGYNLAIS – LLANELLI – PYLE – PORTHCAWL – BARRY – PONTYCLUN – LLANTRISANT – PENCOED – PONTARDDULAIS – MORRISTON – GOWER – GOWERTON – CARDIFF – SWANSEA – BRIDGEND – NEWPORT – CARMARTHEN – LLANELLI – HAVERFORDWEST – PEMBROKE DOCK – CARDIGAN – FISHGUARD – ABERYSTWYTH – NEATH – GOWER – COWBRIDGE – VALE OF GLAMORGAN – CARMARTHENSHIRE – CEREDIGION – PEMBROKESHIRE – PORT TALBOT – BARRY – CHEPSTOW – BRISTOL – HEREFORD – SHREWSBURY – BANGOR – HOLYHEAD – LLANDUDNO – RHYL – PRESTATYN – WREXHAM – ABERGAVENNY – BRECON – BUILTH WELLS – LLANDRINDOD WELLS – MERTHYR TYDFIL – PONTYPRIDD – CAERPHILLY – BLACKWOOD – LEOMINSTER – TELFORD – CHESTER – CHELTENHAM – GLOUCESTER – MONMOUTH

Are you struggling with slow or unreliable broadband? Dyfed Telecom can help! No obligation, free of charge test at your home, farm or business.

No landline required. Very competitive prices to cover installation & equipment cost. Contact us today to arrange a free site survey and quote

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Dyfed Telecom Ltd, Unit 3 Waungadog, Stockwell Lane, Kidwelly, SA17 4PP | Phone: 01267 253134

Dyfed Telecom Ltd is registered in England & Wales | Registered office address: Dyfed Telecom Ltd, Unit 3 Waungadog, Stockwell Lane, Kidwelly, SA17 4PP | Company No. 08010020 | VAT Reg No. GB 131 8832 19

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