Dyfed Telecom – Great reliable service – No mess no fuss – highly recommended – one happy family.
Buttington, Welshpool
After years of poor connection we decided to try Dyfed Telecom as our Internet provider. We are very pleased that we did. A big thanks to Dan and Paul there work we're faultless. Highly recommend!
Dyfed Telecom recently helped my parents with upgrading their internet connection after years of them struggling with another company with very slow connection and poor customer service.Dyfed Telecom sent out a representative, Emma, within just a couple of days of enquiring to run tests, advise clearly on the best solution and start getting them set up with a new connection. She has been an absolute superstar through the whole process - super friendly, knowledgeable, extremely communicative and went above and beyond at every stage to keep them posted even over weekends. The connection now installed is literally 100s of times faster than what my parents had previously, and I'm really grateful to Dyfed Telecom for taking such good care over it.Truly an exceptional company helping those in rural areas and in Emma they have an exceptional employee - thank you!
We had a declining service from our internet provider so decided to change to Dyfed Telecom. So pleased we did. Emma came out to do a site test and from there arranged everything. It is now installed and the 4g speed is amazing. She was on the end of the phone through the whole process and could not have been more helpful. Excellent service from start to finish.
I want to thank Louie and the staff from Dyfed Telecom for fitting my Starlink in the most professional and competent manner. I also want to thank Dan who came to my house for several hours to fix the Wifi. Everyone was most polite and professional and nothing was too much trouble. Great outfit and I can thoroughly recommend them.
Great service and installation. Had download speed of 2 now with Dyfed Telecom 175 , brilliant
I recently had starlink installed and I couldn't be happier with the service I received. From start to finish, the entire process was smooth and professional.Paul was incredibly helpful and friendly. He took the time to explain all the details about the service and answered all my questions.
Excellent service, Very friendly and delivered what they promised. Would recommend to anyone struggling with wifi issues in a rural area.
Really pleased with our service! Dyfed Telecom came out really quickly and installed the kit in record time (within 10 days of initial enquiry) after we’d been waiting for 3 years for SWS/Voneus to connect fibre and BT only managing to provide
High quality, responsive, personal service. Dyfed Telecom installed the Starlink system and organised the porting of our BT land line phone number over to Dyfed Telecom at our office in semi-rural North Wales. It was a seemless service from initial inquiry, to location survey and installation. They responded with great speed and efficiency. The service they provide feels very personal and local, which is refreshing, and they care greatly about the quailty of the service they're providing their customers. We felt well cared for throughout the whole process and know they will help us should we have any issues in the future. We would highly recommend them.
As a business running on extremely poor internet speed, One call to Dyfed telecom and the poor speed were history.Super easy to set up with them, And talked us through grant in which we were entitled too.Thank you for your help guys!Highly recommended!We are extremely Happy with everything 🙂
An Excellent all round experience with Dyfed Telecom. After moving from the Midlands, we were facing very low speeds. Then after a local recommendation, Dan was round within a few hours getting us speeds of 200mb plus.He was very professional, friendly and accommodating and we had an installation date within a week.Installation day came and Christoff turned up, got started. He got speeds of 250mb on a test and within a few hours the whole set up was complete. He was helpful and explained everything he was doing and reasons why.Overall and amazing company to deal with. Both Dan and Christoff are a credit to Dyfed Telecom and we will be referring as many people as possible.
Dyfed Telecom installed a mobile Broadband facility under the Broadband Cymru scheme some six months ago. Very pleased with the coverage that has been faultless. Highly recommended for a rural property.
The most professional company we have encountered. From Wade's excellent initial contact and advice to the expertise of Rhys, Dan , Stefan and the installation team. This company has far exceeded all expectations and from receiving 4 mbs via our previous provider our lives have been greatly improved by now benefiting from over 180 mbs making things so much easier. Such a pleasure to deal with this friendly, helpful company. Aftercare is superb too can't recommend highly enough.
First class service from Dyfed Telecom, they put BT to shame. Very friendly, attentive and professional company, nothing was too much trouble. Paul was very helpful from the start of the process, and the attending engineer, Elliot, dealt very efficiently with a somewhat challenging job. A pleasure to do business with.
Dyfed Telecom was established with customer service at heart.
A personal service, transparency & aftercare are our core values.
A recent 4G broadband installation
Wherever you are in Wales, you can get superfast broadband, so don’t settle for slow download speeds!
Dyfed Telecom has already provided superfast broadband for thousands of households and businesses across Wales. Whether you’re in a big city, or in the beautiful Welsh countryside, we can help.
Here’s just a few of the solutions we have on offer:
Full Fibre
Is being rolled out in many parts of Wales and is already available to over 50 percent of households. With speeds as fast as 1000Mbps, Dyfed Telecom can provide the fastest internet available in Wales.
Standard Broadband
Is available to much of Wales. Speeds can vary, but if you’re relatively close to your nearest Openreach cabinet, then your broadband speeds can be as much as 80Mbps
Satellite Broadband
Our team can provide satellite broadband installations across Wales
4G/5G Broadband
4G and 5G broadband solutions provide a great balance of superfast speeds, reliable service from the UK’s major networks and reasonable cost, which is even better when paired with a premium external antenna from Dyfed Telecom, especially when it’s free of charge as a result of the Welsh Government’s Access Broadband Cymru grant
To find out which solution might be right for you, talk to our helpful sales team on 01267 253134 or fill out this quick form and we’ll be in touch!
Find Out Your Speed
Free Quote Form
Disclaimer – By filling out the above form you grant permission for us to contact you via the provided telephone number and/or email address
Can I Get A Grant For This?
If you are already pre approved for a government broadband scheme, please let us know!
Ask us about this and we will help you with the whole process in applying and getting it approved. If successful, this will cover all upfront costs.
Customer Reviews
We were looking for a replacement broadband company as our previous one was appaling. Within hours of contacting Dyfed Telecom they had surveyed our property to see if we could have installation. They then sorted out our grant and installation and within days we had speeds of up to 80mb, with a fantastic customer service. I would have no hesitation in recommending them and have done so on numerous occasions in the last 18 months.
SA66
Impeccable service. I can only commend Dyfed Telecom on their service. From the outset they were helpful and knowledgeable, Beth at the office was outstanding and went above and beyond to help us with the grant forms through to the lad that came to install our internet, he worked tidily and did a fantastic job of siting the dish and getting us the best speeds possible. We have had no issues and have recommended Dyfed Telecom to several of our neighbours.
Llangollen
Thanks to Dyfed Telecom – transformed our broadband. Owain’s son can do his college work no problem now with no disruption. Getting on the British Cattle Movement Society (BCMS) etc with the farm is a lot easier now. Thanks again.
Pandy Tudur, Abergele
We’ve nearly had our Broadband from Dyfed Telecom for nearly 12 months. After having numerous problems with our other providers, we were getting beyond frustrated with our broadband so very slow. We were on a good day having between 2Mbps and 3 Mbps and as soon as evening came it was persistently dropping or even going off. It had to be sorted and my son seen on FB a company who boasted fast broadband. Being in lockdown it was important for us to have reliable Internet due to school work, with my daughter in year 11 doing her gscs. I got in touch and arranged for someone to do a test here. To even hear the engineer who came out saying that with the equipment that Dyfed Telecom had he was picking high speeds up, made us happy and kids were extremely happy. We got the figures and paperwork sorted. Then it was a matter of having the engineers to come out to sort out installing their equipment on side of our property. They were efficient and very clean and tidy. The lads didnt take long and after setting up the wireless box and cables we were good to go. Speeds are brilliant. We rarely go under 33Mbps download with about 15 Mbps upload. How fantastic is that. No more arguing and no more switching items off to boost the broadband. Highly recommend them. Supportive and courteous service always, whether its online or phone contact. Best thing we ever did. Thank you Dyfed Telecom for bringing our household up to speed and putting smiles on our faces.
SY20
They decided to move over to Dyfed Telecom on the advice of our friends. The speed of wifi was so slow that there was nothing for the children to attend online lessons or for me to work from home as well. Therefore; Dyfed Telecom came out to our rescue; running tests with a speed objective of 20-35mbs. They came out to install the equipment soon and the service we have received is excellent. The company provides an excellent customer service and responds promptly and very effectively. The inquiry process to install the equipment is easy and of a high standard by a professional company specializing in their field.
Llanfynnydd
Are you struggling with slow or unreliable broadband? Dyfed Telecom can help! No obligation, free of charge test at your home, farm or business.
No landline required. Very competitive prices to cover installation & equipment cost. Contact us today to arrange a free site survey and quote
Dyfed Telecommunication Ltd, Unit 3 Waungadog, Stockwell Lane, Kidwelly, SA17 4PP
Dyfed Telecommunication Ltd is registered in England & Wales | Registered office address: Dyfed Telecommunication Ltd, Phoenix House, The Old Church Elland Road, Morley, England, United Kingdom, LS27 7TB | Company No. 16276358
© 2025 Dyfed Telecommunication Ltd
Dyfed Direct Telecoms Ltd, Unit 3 Waungadog, Stockwell Lane, Kidwelly, SA17 4PP
Dyfed Direct Telecoms Ltd is registered in England & Wales | Registered office address: Dyfed Telecommunication Ltd, Phoenix House, The Old Church Elland Road, Morley, England, United Kingdom, LS27 7TB | Company No. 16283789
© 2025 Dyfed Direct Telecoms Ltd