Dyfed Telecom place picture
4.9
Based on 510 reviews
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Tony Davies profile picture
Tony Davies
17:31 21 Apr 26
Starlink order was handled professionally from initial enquiry to installation.
From erecting aerial on the roof to inside connection of router, all was handled efficiently.
Ray Spalek profile picture
Ray Spalek
17:10 07 Apr 26
Recent install and set up of a pre purchased starlink. Excellent honest straightforward experience in booking appropriate work with additional information on any extra bits i needed to get prior to fitting.
Engineers turned up when they said they would with a very friendly, professional and knowledgeable approach. Fitting the gear was straightforward with help in setting up and great advice on any wifi cold spots or problems.
A very customer focused company who gave a painless trusted service from start to finish.
Anne Clague profile picture
Anne Clague
09:44 18 Mar 26
Dyfed Telecom did a great job in installing our internet. Joe was super-helpful in organising the work and it was a painless operation.
paul derrick profile picture
paul derrick
12:06 11 Mar 26
Joe at Dyfed Telecom was great very helpful and knowledgeable throughout the process would highly recomend.
The Smugglers Amroth profile picture
The Smugglers Amroth
11:53 27 Feb 26
Great service from a company that operates professionally and swiftly.
Bradley was a very helpful point of contact, he was informative and knew his stuff, and helped us align with the correct package and what was best suited for our business needs.

Fair pricing and overall a great company to deal with.
Would recommend.
Ian Ferris profile picture
Ian Ferris
16:14 20 Feb 26
Amazing service and very helpful sorting out our government grant and the Starlink install. I would say Brad has gone over and above his job helping us. The engineer that fitted Starlink was very efficient and cleaned up after himself. He made sure it was all set up and working before he left.
I would highly recommend using Dyfed Telecom for Starlink. We are over the moon at their service.
Dawn Nurton profile picture
Dawn Nurton
14:58 11 Feb 26
Our existing broadband provider decided to cancel every customers service in our expansive rural area.
Contacted Dyfed Telecom who responded promptly, and followed up with a site visit.
Detailed quotation provided.
Installation of new equipment was excellent with the engineer being a clean (shoes off when working inside house), competent and very professional chap.
Good service from the office when contacted, overall a pleasant experience.
Taff profile picture
Taff
17:46 28 Jan 26
Friendly and highly professional throughout. Big thanks to Joe, who steered me though the process from start to finish, and Rhys who did an incredibly professional install. I can't stress enough how highly professional, knowledgeable and friendly Dyfed Telecom have been. From the first visit with Joe, he explained everything in detail and took care of me at every step, nothing was too much of a problem and he was on hand to help wherever needed. I was very impressed with how Rhys at install explored the different options (we have 2 buildings hence needed bridge aerials) resulting in an optimal integration, taking care to route cables etc out of sight as much as possible.
We are now getting a very stable, high speed service. Diolch o galon eto i Joe a Rhys. 👊👍
Tony Martin profile picture
Tony Martin
08:36 09 Oct 25
Thanks guys, your install of a proper 4G EE antennae router high up behind my house has transformed our Internet. We are getting around 20 times the upload and 8 times the download speed a much better ping and much more stable connection. Downloads speed now peaks at around 250Mbs and uploads around 36Mbs. Friendly, helpful and efficient staff, done under a grant. Perfect, many thanks.
Begw Owen profile picture
Begw Owen
14:38 04 Mar 25
After years of poor connection we decided to try Dyfed Telecom as our Internet provider. We are very pleased that we did. A big thanks to Dan and Paul there work we're faultless. Highly recommend!
Kate Jones profile picture
Kate Jones
21:45 26 Feb 25
Dyfed Telecom recently helped my parents with upgrading their internet connection after years of them struggling with another company with very slow connection and poor customer service.
Dyfed Telecom sent out a representative, Emma, within just a couple of days of enquiring to run tests, advise clearly on the best solution and start getting them set up with a new connection. She has been an absolute superstar through the whole process - super friendly, knowledgeable, extremely communicative and went above and beyond at every stage to keep them posted even over weekends. The connection now installed is literally 100s of times faster than what my parents had previously, and I'm really grateful to Dyfed Telecom for taking such good care over it.
Truly an exceptional company helping those in rural areas and in Emma they have an exceptional employee - thank you!
Carol Jones profile picture
Carol Jones
13:57 26 Feb 25
We had a declining service from our internet provider so decided to change to Dyfed Telecom. So pleased we did. Emma came out to do a site test and from there arranged everything. It is now installed and the 4g speed is amazing. She was on the end of the phone through the whole process and could not have been more helpful. Excellent service from start to finish.
jim heycock profile picture
jim heycock
13:46 13 Feb 25
I want to thank Louie and the staff from Dyfed Telecom for fitting my Starlink in the most professional and competent manner. I also want to thank Dan who came to my house for several hours to fix the Wifi. Everyone was most polite and professional and nothing was too much trouble. Great outfit and I can thoroughly recommend them.
Nigel Cremer profile picture
Nigel Cremer
13:14 05 Feb 25
Great service and installation. Had download speed of 2 now with Dyfed Telecom 175 , brilliant
Sian Conrad profile picture
Sian Conrad
10:43 29 Nov 24
I recently had starlink installed and I couldn't be happier with the service I received. From start to finish, the entire process was smooth and professional.

Paul was incredibly helpful and friendly. He took the time to explain all the details about the service and answered all my questions.
alastair garness profile picture
alastair garness
20:36 20 Nov 24
Excellent service, Very friendly and delivered what they promised. Would recommend to anyone struggling with wifi issues in a rural area.
Melanie Hopkins profile picture
Melanie Hopkins
20:49 12 Nov 24
Really pleased with our service! Dyfed Telecom came out really quickly and installed the kit in record time (within 10 days of initial enquiry) after we’d been waiting for 3 years for SWS/Voneus to connect fibre and BT only managing to provide
Kate profile picture
Kate
10:55 11 Nov 24
High quality, responsive, personal service. Dyfed Telecom installed the Starlink system and organised the porting of our BT land line phone number over to Dyfed Telecom at our office in semi-rural North Wales. It was a seemless service from initial inquiry, to location survey and installation. They responded with great speed and efficiency. The service they provide feels very personal and local, which is refreshing, and they care greatly about the quailty of the service they're providing their customers. We felt well cared for throughout the whole process and know they will help us should we have any issues in the future. We would highly recommend them.
Dan Roberts profile picture
Dan Roberts
15:34 01 Nov 24
As a business running on extremely poor internet speed, One call to Dyfed telecom and the poor speed were history.
Super easy to set up with them, And talked us through grant in which we were entitled too.
Thank you for your help guys!
Highly recommended!
We are extremely Happy with everything 🙂
pard03 profile picture
pard03
20:15 30 Oct 24
An Excellent all round experience with Dyfed Telecom. After moving from the Midlands, we were facing very low speeds. Then after a local recommendation, Dan was round within a few hours getting us speeds of 200mb plus.
He was very professional, friendly and accommodating and we had an installation date within a week.
Installation day came and Christoff turned up, got started. He got speeds of 250mb on a test and within a few hours the whole set up was complete. He was helpful and explained everything he was doing and reasons why.

Overall and amazing company to deal with. Both Dan and Christoff are a credit to Dyfed Telecom and we will be referring as many people as possible.
Guy Jones profile picture
Guy Jones
09:59 28 Oct 24
Dyfed Telecom installed a mobile Broadband facility under the Broadband Cymru scheme some six months ago. Very pleased with the coverage that has been faultless. Highly recommended for a rural property.
Sue Dewhurst profile picture
Sue Dewhurst
15:33 24 Oct 24
The most professional company we have encountered. From Wade's excellent initial contact and advice to the expertise of Rhys, Dan , Stefan and the installation team. This company has far exceeded all expectations and from receiving 4 mbs via our previous provider our lives have been greatly improved by now benefiting from over 180 mbs making things so much easier. Such a pleasure to deal with this friendly, helpful company. Aftercare is superb too can't recommend highly enough.
Maggie profile picture
Maggie
23:50 09 Sep 24
First class service from Dyfed Telecom, they put BT to shame. Very friendly, attentive and professional company, nothing was too much trouble. Paul was very helpful from the start of the process, and the attending engineer, Elliot, dealt very efficiently with a somewhat challenging job. A pleasure to do business with.

Dyfed Telecom was established with customer service at heart.
A personal service, transparency & aftercare are our core values.

Nearly 50% of households in our area don’t have access to superfast internet.  If you spend more time watching the loading wheel than Netflix, or have to constantly reboot your router, you already know how painful it can be.

Using 4G and 5G broadband solutions, Dyfed Telecom have already helped thousands of Welsh households and businesses to get speeds they previously wouldn’t dream of.

Over 5,000 homes, farms & other businesses use Dyfed Telecom for their 4G/5G broadband. See if you can too!

Maybe you’ve already tried using a mobile ‘dongle’ for broadband and it didn’t work for you.  Here are just a few reasons why our solution really works:

Mobile ‘dongles’ and small mobile routers inside a house have pretty poor antennas. Combined with the fact that many rural houses have thick walls, it makes it difficult for enough mobile signal strength to reach high speeds

Dyfed Telecom fit high-end premium external antennas (that look a little similar to a Sky TV dish). These antennas are mounted on the outside of your house and are finely adjusted to point directly at the mobile mast with the best signal strength in your area. With these antennas you can get much faster internet speeds than with a mobile phone or broadband dongle

Not all radio signals from a mast are as good as each other. Dyfed Telecom Engineers can adjust the antenna to only pick up certain frequency ranges.

Dyfed Telecom Engineers are able to remotely monitor and manage your router – which makes it easier to offer you help and support when needed

Finally, here’s the really great news, the Access Broadband Cymru grant offered by the Welsh Government typically covers all installation and equipment costs – so all you have to pay for is the ongoing monthly fee. Easy!

If you’ve given 4G/5G broadband a try before and it didn’t work, maybe it’s time to try again. Give the team a call on 01267 253134 or fill out this quick form and we’ll be happy to help.

Find Out Your Speed

Free Quote Form


Disclaimer – By filling out the above form you grant permission for us to contact you via the provided telephone number and/or email address

Can I Get A Grant For This?

If you are already pre approved for a government broadband scheme, please let us know!

Ask us about this and we will help you with the whole process in applying and getting it approved. If successful, this will cover all upfront costs.

Customer Reviews

Are you struggling with slow or unreliable broadband? Dyfed Telecom can help! No obligation, free of charge test at your home, farm or business.

No landline required. Very competitive prices to cover installation & equipment cost. Contact us today to arrange a free site survey and quote

Dyfed Telecommunication Ltd, Unit 3 Waungadog, Stockwell Lane, Kidwelly, SA17 4PP

Dyfed Telecommunication Ltd is registered in England & Wales | Registered office address: Dyfed Telecommunication Ltd, Phoenix House, The Old Church, Elland Road, Morley, England, United Kingdom, LS27 7TB | Company No. 16276358

© 2026 Dyfed Telecommunication Ltd

Dyfed Direct Telecoms Ltd, Unit 3 Waungadog, Stockwell Lane, Kidwelly, SA17 4PP

Dyfed Direct Telecoms Ltd is registered in England & Wales | Registered office address: Dyfed Telecommunication Ltd, Phoenix House, The Old Church, Elland Road, Morley, England, United Kingdom, LS27 7TB | Company No. 16283789

© 2026 Dyfed Direct Telecoms Ltd

DYFED TELECOM